CONTACT

Contact KIRDAR

We are here to help you with your orders, product questions, sizing doubts, delivery updates, returns, exchanges, and general support.

KIRDAR is an Indian women’s fashion brand offering ethnic wear, jewellery, and accessories designed for everyday elegance, festive moments, and refined personal style.

For the fastest support, please contact us through the official details below.


Customer Support

WhatsApp / Mobile: +91 9874774798
Email: support@kirdar.in

Support Hours:
Monday to Saturday: 10:00 AM – 6:00 PM IST
Sunday & Public Holidays: Closed

Average Response Time:
We usually respond within 24 to 48 business hours. During sale periods, festive seasons, or high order volume, responses may take slightly longer.


Business Address

KIRDAR
1627, Sector 2,
Rohtak, Haryana – 124001
India


Order & Delivery Help

For order-related support, please share your:

  1. Order ID
  2. Full name
  3. Registered mobile number
  4. Email address used while placing the order
  5. Clear details of your issue

This helps us check your order faster and respond accurately.


Cash on Delivery

Cash on Delivery may be available on selected orders, selected products, and serviceable PIN codes.

COD availability may depend on order value, delivery location, courier serviceability, and previous delivery history.

KIRDAR reserves the right to confirm, restrict, or cancel COD orders in cases of incomplete address, unreachable phone number, repeated refusal, suspicious order activity, or courier limitations.


Returns & Exchanges

KIRDAR offers returns and exchanges on eligible products as per our Return, Exchange & Refund Policy.

Products must be unused, unworn, unwashed, undamaged, unaltered, and returned with original tags, packaging, invoice, accessories, and free gifts intact.

For damaged, defective, missing, or wrong-product claims, please contact us within the time period mentioned in our Return, Exchange & Refund Policy and share all required proof, including clear photos and an unboxing video where applicable.


Delivery & Tracking

Once your order is dispatched, tracking details will be shared through SMS, WhatsApp, email, or the order page, depending on availability.

Tracking updates are provided by courier partners and may take some time to become active after dispatch.

If your order is delayed, please contact us with your Order ID and registered mobile number.


Important Safety Note

KIRDAR will never ask for your OTP, UPI PIN, card PIN, CVV, net banking password, or full banking password.

Please do not share sensitive payment details with anyone claiming to represent KIRDAR.

For all official support, contact only:

WhatsApp / Mobile: +91 9874774798
Email: support@kirdar.in